Reference

How attheraces Handles Your Personal Data

This Privacy Policy sets out exactly what personal data attheraces collects from your account, how we store it securely, who we share it with, and how you can…

Data Encrypted at RestNo Third-Party Sale of Your DataRight to Access Your RecordsRight to Request DeletionIndia-Specific Data Handling
attheraces How attheraces Handles Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you have a question about how your personal data is stored, wish to correct inaccurate details, or want to submit a deletion request, our dedicated…

Privacy Email Send a written request to our privacy inbox at [email protected].
Live Chat Open the chat widget on attheraces.club to speak with a support agent.
Postal Address For formal written requests or legal correspondence, send a letter to our registered address…
HOW WE PROTECT YOUR ACCOUNT

Data Security, Cookies and Retention Practices

Every element of your account data at attheraces is protected by AES-256 encryption in storage and TLS 1.3 in transit.

Encryption Standards

Your personal and payment data — including UPI handles and Paytm numbers — is encrypted with AES-256 at rest. All connections between your device and our servers run over TLS 1.3 to prevent interception.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand which pages you visit. You can manage or reject non-essential cookies through the cookie preference panel on attheraces.club.

Data Retention

Account records are retained for the duration of your active account plus the period required by applicable financial and legal regulations. Once that period lapses, your data is securely deleted from our systems.

Access Requests

You have the right to request a copy of all personal data we hold about you. Submit your request via email to [email protected] and we will deliver a structured data export within 30 calendar days.

Third-Party Sharing

We share your data only with payment processors such as UPI networks, Paytm and PhonePe for transaction fulfilment, and with identity-verification partners where required by law. We do not share data with advertisers.

Account Security Alerts

If we detect an unusual login attempt or a change to your registered payment method, we send an immediate notification to your registered email address so you can confirm or dispute the activity without delay.

Frequently Asked Questions About Your Privacy

Below are the questions we receive most often about how attheraces handles personal data, your rights as an account holder, and how to get in touch if something needs to change. If your question is not covered here, contact our privacy team directly at [email protected].

We collect your full name, email address, date of birth, and the payment credentials you provide — such as your UPI ID or Paytm mobile number. We also log your device type and session timestamps to protect your account from unauthorised access.

No. We do not sell, rent, or exchange your personal data with advertisers or data brokers. Data is shared only with payment processors and identity-verification services where required to operate your account or comply with applicable law.

We retain your data for the full period your account is active, plus any additional period mandated by financial or legal regulations in the jurisdictions where we operate. After that period, your records are securely and permanently deleted.

Yes. Email [email protected] from your registered address with the subject line 'Data Access Request'. We will acknowledge your request within 48 hours and deliver a structured export of your data within 30 calendar days.

Send a deletion request to [email protected]. We will verify your identity, confirm which data can be removed immediately, and advise you of any records we are legally required to retain before completing the deletion.

We use essential cookies to keep your session active and optional analytics cookies to improve page performance. You can accept, reject, or customise non-essential cookies at any time through the cookie preference panel on attheraces.club.

Payment credentials are encrypted with AES-256 at rest and transmitted only over TLS 1.3 connections. We never store full card or bank account numbers on our servers; payment processing is handled by certified payment processors for your protection.